top of page



Terms of use

Last Modified on May 11, 2022

This Terms of Use (the “Agreement”) applies to the “Katoa” mobile application (the “Service”), provided by Sankari Studios, PBC (“Sankari Studios”).

1.    Acceptance of Terms

By continuing to use the Service, you agree as follows:

1.1. You understand and intend that this Agreement is a legally binding agreement and the equivalent of a signed, written contract;

1.2. You will use the Service in accordance with applicable laws and regulations and in accordance with the terms and conditions in this Agreement as it may be amended by Sankari Studios from time to time; and

1.3. You understand, accept, and have received this Agreement and its terms and conditions, and acknowledge and demonstrate that you can access this Agreement.


If you do not agree with the terms and conditions in this Agreement, please discontinue all further use of the Service.

2.    Sankari Studios’ License to You

Sankari Studios grants you a single, non-exclusive, non-transferable and limited personal license to access and use the Service. This license is conditioned on your continued compliance with the terms and conditions in this Agreement. You may not rent, sell, transfer, redistribute, or sublicense the Service and, if you sell or otherwise transfer a device on which any part of the Service is installed to a third party, you must remove the Service from such device before doing so. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Service, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Service).

Apple Users: For users who accessed the Service through the Apple App Store, as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, the above license is limited to usage on any Apple-branded products that you own or control, and only as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions located at However, the Service may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.

3.    Messages from Sankari Studios

You understand that you may receive business-related communications from Sankari Studios through the Service or through email, such as product and other announcements, and administrative notices. You agree that these communications are not “unsolicited commercial email advertisements” and you agree to receive them.


Marketing-related email messages will be accompanied by instructions for opting out.

4.    Third-Party Platforms


Even though you may have purchased or licensed the Service through a third-party platform, such as the Apple App Store, the Google Play Store, and others (each, a “Third-Party Platform”), none of the Third-Party Platforms or their owners are a party to this Agreement and they have no obligations to you in connection with the Service.

5.    Your Account


5.1.   Account Creation. You need to connect a third-party account in order to use the Service (your “Account”). You may only create an Account if you are at least 13 years old. If you are at least 13 years of age but still a minor in your jurisdiction, your parent or legal guardian must establish an Account with us in order for you to access and use the Service.

You are solely responsible for the activity that occurs on your Account. You agree to keep your Account and devices secure and to notify Sankari Studios immediately of any breach of security or unauthorized use of your Account.


5.2.   Accurate Information. When creating your Account, you promise to provide accurate information related to your Account. You promise to keep this information updated so that it is accurate at all times.

5.3.   Suspension of Accounts. Sankari Studios may, at our sole discretion, suspend or terminate your Account or your access to the Service should your conduct, in our sole determination, fail to conform with this Agreement or for any other reason.

5.4.   Your Username. Sankari Studios may force you to change any of your screen names if (i) it is the name of another person, with the intent to impersonate that person, (ii) it incorporates the rights of a third party without appropriate authorization, or (ii) Sankari Studios deems it unacceptable by community standards, at Sankari Studios’ sole discretion. Users additionally agree that their usernames:

  • will not be vulgar or insulting;

  • will not have sexual or pornographic connotations;

  • will not resemble or imitate a registered trademark or other term protected by intellectual property laws;

  • will not to promote a commercial service; and

  • will not to be spelled or spelled alternatively for the purpose of circumventing the rules imposed above.


5.5.        Account Privacy. You agree that there is no expectation of privacy in connection with your interactions with other users in and through the Service. You further agree that the contents of any messages or other communication sent from your Account, whether in or through chats, forums, direct user-to-user communication, or by other means, may be accessed, reproduced, or distributed by Sankari Studios as it sees fit. Sankari Studios will fully cooperate with law enforcement and other governmental entities in policing the content of the Service.


5.6.        No Account Purchases and Transfers. You may not buy, sell, give, or trade any Account, nor attempt to buy, sell, give, or trade any Account. Sankari Studios owns, has licensed, or otherwise has rights to all the content that appears in-Service, including Accounts.

6.     Your License to Sankari Studios; Your Conduct

6.1.        Your Content. Any communications or material of any kind that you email, post, or otherwise transmit to Sankari Studios or the public on or using the Service, including avatars, photographs, chat, emails, comments, voice recordings, data, questions, comments, or suggestions are known as your “Content.”

Sankari Studios does not own your Content. By posting Content, you represent (i) that you are the owner of the Content or have all of the necessary rights to share them, and (ii) give Sankari Studios permission to use, re-use, copy, adapt, abridge, amend, distribute, modify, translate, publish, perform, display, develop, reproduce, communicate to the public and to make your Content otherwise available in any form and by any media (whether now known or hereafter devised), including through any on-demand or broadcast service, whether on a commercial or non-commercial basis anywhere in the world, including the right to incorporate any suggestions or feedback into the Service as new or updated features, without limitation.

6.2.        Conduct Policy. You are responsible for your conduct as a user of the Service. You agree that you will not engage in conduct (including the sharing of Content) which:

  • is threatening, bullying, defamatory, abusive, obscene, extremely violent, lewd, sexually provocative or suggestive, pornographic, or which in any manner could give rise to any civil or criminal liability under applicable law;

  • is or could be taken as slurs, hate speech, or attacks on individuals or groups on the basis of race, color, gender, age, religion, national origin, disability, sexual preferences, or gender identity;

  • constitutes spam (sending the same message multiple times or to multiple people, or sharing or sending the same content multiple times, will be treated as spam);

  • is a solicitation or advertisement for any lewd or inappropriate personal conduct, commercial product, or activity;

  • encourages or constitutes behavior that does not support a safe and comfortable environment for all users, which conduct may include but not be limited to bullying, vigilantism, engaging in any conduct or activity that is threatening, harmful, harassing, abusive, vulgar, hateful, defamatory, lewd, sexually provocative, suggestive, or explicit, inflammatory, profane, racially or ethnically objectionable or discriminatory, or in any manner encourages inappropriate, disrespectful, abusive, or unlawful conduct or otherwise makes the Service an uncomfortable experience for anyone;

  • restricts, inhibits, or discourages any other user from using the Service;

  • hacks, modifies or otherwise makes use of automation software (bots) or any other unauthorized third-party software designed to modify the Service experience;

  • violates any local, state, federal or international laws or gives rise to civil liability;

  • violates or infringes any third-party rights (including but not limited to copyright, trademark, rights of privacy or publicity, defamation or any other proprietary right);

  • imposes an unreasonable or disproportionately large load on the Service or otherwise interferes with the Service;

  • is a “chain letter,” or constitutes “junk mail”;

  • specifies or claims that that you are affiliated with Sankari Studios when you are not, including without limitation an “Administrator,” “Moderator,” “Game Master,” or any other employee or agent of Sankari Studios;

  • requests login information from other users;

  • “spoofs” (use of any means to disguise your online identity or alter original attribute information, including, but not limited to duplicate accounts);

  • uses or possesses programs to “crack” the Service or other Internet security tools;

  • contains, or uploads files that contain, viruses, Trojan horses, worms, corrupted files or data, or any other similar software or programs that may damage or inhibit the operation of the Service; or

  • anything else that Sankari Studios, in its sole determination, deems offensive or harmful to the Service or to Sankari Studios’ integrity or business.


7.      Virtual Items


Virtual goods, downloadable content, and virtual “tokens” or currency (collectively, “Virtual Items”) may be offered for purchase or otherwise earned through the Service. Your election to make a purchase with real currency will be an offer to Sankari Studios to purchase at the prices and on the terms set forth on the Service.

You agree that you have no right or title in or to any Virtual Items. Sankari Studios does not recognize any purported transfers of Virtual Items outside of the Service, or the purported sale, gift, or trade in the “real world” of anything that appears or originates in the Service. You may not sell Virtual Items for “real” money, or exchange those Virtual Items for value outside of the Service. To be clear, Virtual Items have no real-world value and are licensed, not owned.

Unless required by law or by the Third-Party Platform you access the Service through, or otherwise specified on the Service, all sales of Virtual Items are final when the transaction has been processed and no refunds will be given.  


8.      Support Services


Sankari Studios may, in its sole discretion, provide you with customer and technical support services related to the Service (“Support Services”). Sankari Studios is not required to provide Support Services unless otherwise required by applicable law. No failure to provide, or to continue to provide, Support Services will be a default of Sankari Studios under this Agreement. Any supplemental software code provided to you as part of the Support Services will be treated as part of the Service, and as between you and Sankari Studios will be and remain the sole property of Sankari Studios and will be subject to the terms and conditions of this Agreement.

Sankari Studios customer support may be reached by contacting us at None of the Third-Party Platforms or their owners have any obligation whatsoever, under any circumstances, to provide Support Services with respect to the Service. You agree that you will look solely to Sankari Studios in connection with Support Services.

9. How do we protect personal data?


We have taken steps and put security measures in place to prevent the accidental loss or misuse of personal data.


For example, we limit access to those who have a genuine business need. Those processing your information will do so only in an authorized manner.

9.      Modification, Termination, and Monitoring of the Service


Sankari Studios reserves the right to modify or discontinue, temporarily or permanently, the Service (or any part of the Service) with or without notice at any time. You agree that Sankari Studios will not be liable to you or any third party for any modification, suspension, or discontinuance of the Service.

Sankari Studios reserves the right to monitor use of the Service to determine compliance with this Agreement, as well as the right to edit, refuse to post, or remove any Content, information, or materials, in whole or in part, at our sole discretion. We reserve the right to refuse access to the Service to anyone, or terminate any Account, for any reason, at any time.

Sankari Studios may monitor your Content and other communications to evaluate the quality of service you receive, your compliance with the Agreement, the security of the Service, or for other reasons. You agree that such monitoring activities will not entitle you to any cause of action or other right with respect to the manner in which Sankari Studios or its affiliates or agents monitor your Content and other communications and enforces or fails to enforce the terms of the Agreement. In no event will Sankari Studios or any of its affiliates or agents be liable for any costs, damages, expenses, or any other liabilities incurred by you as a result of monitoring activities by Sankari Studios or its affiliates or agents.


10.      Security of Data Transmission and Storage


Electronic communications using the Service may not always be encrypted. You acknowledge that there is a risk that data, including email, electronic communications, and personal data, may be accessed by unauthorized third parties when communicated between you and Sankari Studios or between you and other parties. Additionally, your communications and Content on the Service may be publicly available to other parties.

Sankari Studios and its affiliates and agents are permitted, but not obligated, to review or retain your Content and other communications.

11.      Hyperlinks


The Service may contain links to other sites and software applications, including through display advertisements (the “Linked Services”). Sankari Studios does not control the Linked Services, and Sankari Studios and its affiliates and agents make no representations whatsoever concerning the content, accuracy, security or privacy of those Linked Services. The fact that Sankari Studios has provided a link to an external location is not an endorsement, authorization, sponsorship, or affiliation with respect to such Linked Services, its owners, or its providers. There are risks in using any information, software, or products found on the Internet, and Sankari Studios cautions you to make sure you understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet. You agree that under no circumstances will you hold Sankari Studios or its affiliates or agents liable for any loss or damage caused by use of or reliance on any content, goods, or services available on Linked Services.

12.      Trademarks and Copyrights


The Service is owned by Sankari Studios and is protected by United States copyright laws and international treaty provisions. All Service content, trademarks, services marks, trade names, logos, and icons are proprietary to Sankari Studios. Nothing contained in the Service should be seen as granting any license or right to use any trademark displayed in the Service without the written permission of Sankari Studios or such third party that may own the trademarks displayed in the Service. Your use of the trademarks displayed in the Service, or any other content in the Service, except as provided in this Agreement, is strictly prohibited.

Intellectual property displayed through the Service is either the property of, or used with permission by, Sankari Studios. You are prohibited from using or authorizing the use of this intellectual property unless specifically permitted under the Agreement. Any unauthorized use of this intellectual property may violate copyright laws, trademark laws, the laws of privacy and publicity, or other regulations and statutes.

Apple Users: In the event of any third-party claim that the Service or your possession and use of the Service infringes that third party’s intellectual property rights, Sankari Studios, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.


13.      Copyright Complaints


If you are a copyright owner or their agent, and believe that any content on the Service infringes on your copyrights, you may submit a DMCA notification in writing to our Copyright Agent with the following information described below. When we receive a notice alleging copyright infringement, we will take whatever action we deem appropriate, within our sole discretion, including removal of the allegedly infringing materials and termination of access for repeat infringers of copyright protected content.

Your DMCA must include the following information:


  • A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

  • Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are claimed, a list of those works on the Service;

  • Identification of the material that is claimed to be infringing and that is to be removed disabled, reasonably sufficient to permit us to locate the material;

  • Information reasonably sufficient to permit us to contact you, such as your email, address, or phone number;

  • A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

  • A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Our Copyright Agent may be reached at the following physical or email address:
Copyright Agent 
Sankari Studios, PBC 
800 South Claremont St., Suite 201S 
San Mateo, CA 94402


Or by email at:

Repeat Infringer Policy: Any user of the Service that repeatedly infringes third party copyright or other intellectual property rights will have their Account suspended or terminated.

9. How do we protect personal data?


We have taken steps and put security measures in place to prevent the accidental loss or misuse of personal data.


For example, we limit access to those who have a genuine business need. Those processing your information will do so only in an authorized manner.

14.      Disclaimer of Warranties


Your use of the Service is entirely at your own risk. 

The Service is provided by Sankari Studios on an as-is basis. Sankari Studios expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement.

Sankari Studios makes no warranty that (i) the Service will meet your requirements, (ii) that operation of the Service will be uninterrupted, timely, secure, or error-free, or (iii) the results that may be obtained from the use of the Service will be accurate or reliable. 


No advice or information, whether oral or written, obtained by you from Sankari Studios, or through the Service creates any warranty regarding the Service not expressly stated in this Agreement.

To the maximum extent permitted by applicable law, no Third-Party Platform is a party to this Agreement or your purchase or license of the Service. None of the Third-Party Platforms make any warranties, or assume any warranty or other obligations with respect to: (i) the Service, or (ii) any claims, losses, liabilities, damages, costs, or expenses attributable to the Service, including any warranties arising from claims of infringement of intellectual property or personal rights, products liability, or failure of the Service to perform, execute, or conform to any standard.

Because some states or jurisdictions do not allow the disclaimer of implied warranties, the foregoing disclaimer may not apply to you.

Apple Users: In the event of any failure of the Service to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Service to you. Additionally, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the Service, and any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty, if any, will be Sankari Studios’ sole responsibility.

15.      Limitation of Liability

You expressly understand and agree that neither Sankari Studios nor any Third-Party Platform is liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including damages for loss of profits, goods, goodwill, use, data, or other intangible losses (even if Sankari Studios or the Third-Party Platform has been advised of the possibility of such damages), resulting from the use or the inability to use the Service or any other matter relating to the Service.

You hereby expressly and irrevocably waive, and agree never to assert any claims against any Third-Party Platform that you may have under any theory of law or equity anywhere in the world, in connection with rights licensed under this Agreement, your possession or use of the Service, or the content of the Service. Any claims arising out of the Service are subject to the limitations set forth in this Agreement and may be brought only against Sankari Studios, as described in Sections 20 and 21 below.

Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, the liability of Sankari Studios and its affiliates will be limited to the fullest extent permitted by law.

Apple Users: Both you and Sankari Studios acknowledge that Sankari Studios, not Apple, are responsible for addressing any user claims User or any third party relating to the Service or your possession and/or use of the Service, including, but not limited to: (i) product liability claims; (ii) any claim that the Service fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation, including in connection with the Service’s use of the HealthKit and HomeKit frameworks.

16.      Indemnification


You agree to indemnify and hold Sankari Studios and its affiliates, officers, agents, and employees harmless from any claim, demand, loss, costs, or expense, including attorneys’ fees, made by any person or entity arising out of your violation of this Agreement, state or federal laws or regulations, or any other person’s rights, including infringement of any copyright or violation of any proprietary or privacy right. Under no circumstances, including any negligent act, will Sankari Studios or its affiliates or agents be liable for any damages of any kind that result from the use of, or the inability to use, the Service.

17.      Your Personal Information


Certain personal and other information that we collect, process, and share is subject to our Privacy Policy.  As a condition of using the Service you agree to the terms of the Privacy Policy, as it may be changed from time to time. You agree that your use of the Service is subject to the Privacy Policy.


18.      Disclosures Required by Law


Sankari Studios reserves the right to disclose any information, including personally identifiable information about you, as necessary to satisfy any applicable law, regulation, legal process, or governmental request. Sankari Studios reserves the right to fully cooperate with any law enforcement authorities or court order requesting or directing Sankari Studios to disclose the identity of any user believed to be in violation of this Agreement.

By accepting this Agreement, you waive all rights and agree to hold Sankari Studios harmless from any claims resulting from any action taken by Sankari Studios during or as a result of its investigations or from any actions taken as a consequence of investigations by either Sankari Studios or law enforcement authorities.

19.      Legal Compliance


By using the Service, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.

20.      Third-Party Beneficiary


You acknowledge and agree that the Third-Party Platforms are third party beneficiaries of this Agreement, and that, upon your acceptance of the terms and conditions of this Agreement, any of the foregoing third parties will have the right (and will be deemed to have accepted the right) to enforce this Agreement as a third-party beneficiary.


21.      Governing Law; Mediation; Jurisdiction


The Agreement, and all future agreements you enter into with Sankari Studios, unless otherwise indicated on such other agreement, will be governed by the laws of the State of California. This is the case regardless of whether you reside or transact business with Sankari Studios, or any of its affiliates or agents, in the State of California or elsewhere. Unless a dispute would be governed by the terms of Section 16 below, you agree to submit to the personal and exclusive jurisdiction of the courts located within the city of San Francisco, California, USA.

For EU users only: In the event of a dispute relating to the interpretation, performance, or validity of this Agreement, an amicable solution can be sought before any legal action. You can file your complaint with Sankari Studios by sending a message via email to In case of failure, you can, within one year of the failed request, have recourse to an Alternative Dispute Resolution procedure by filing an online complaint on the European Commission’s Online Dispute Resolution website: In the event that out-of-court dispute resolutions fail, the dispute may be brought before the competent courts.

22.      Binding Arbitration

Any dispute or claim relating in any way to your use of the Service (each, a “Claim”) will be resolved by binding arbitration, rather than in court (except that you may assert claims in small-claims court if your claims qualify). You agree that each Claim must be brought individually.




The Federal Arbitration Act and federal arbitration law apply to this Agreement and this binding arbitration clause.


Arbitration is a process with no judge or jury – an arbitrator will review the arguments in the dispute and award damages and other relief just like a court would. The arbitrator must follow this Agreement as a court otherwise would. Court review of the arbitration award is limited under the Federal Arbitration Act.


To start an arbitration, you must send an email to describing your Claim and requesting arbitration, or we may do the same by sending a written notice requesting arbitration to your address. The proceedings will be conducted through JAMS, using their Streamlined Arbitration Rules and Procedures. You can view these rules at or by calling 800-352-5267. The payment of the initial filing fees will be made by the party filing the Claim, and any other filing and other fees will be apportioned as directed by the JAMS rules. The arbitration will take place in San Francisco, California, USA, unless the Parties agree to video, phone, or internet connection appearances.


Except as otherwise set forth below, you may seek any remedies available to you under federal, state or local laws in an arbitration action. As part of the arbitration, both you and Sankari Studios will have the opportunity for discovery of non-privileged information that is relevant to the Claim. The arbitrator will provide a written statement of the arbitrator’s decision regarding the Claim, the award given (including any attorneys’ fees and costs awarded), and the arbitrator’s findings and conclusions on which the arbitrator’s decision is based.


Notwithstanding the terms of this Section, either of us may bring a lawsuit in court for equitable relief, for any misuse or infringement of intellectual property rights, or for any Claim related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use of the Service.




You and Sankari Studios agree that if any portion this Section is found illegal or unenforceable, that portion will be severed and the remainder of the Section will be given full force and effect.

23.      Miscellaneous Terms


23.1.        Agreement Revisions. This Agreement may only be revised in writing by Sankari Studios, or by Sankari Studios’ publication of a new version on the Service.

23.2.        Force Majeure. Sankari Studios is not liable for any delay or failure to perform resulting from causes outside the reasonable control of Sankari Studios, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Sankari Studios’ control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

23.3.        No Partnership. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Sankari Studios as a result of this Agreement or your use of the Service.

23.4.        Assignment. Sankari Studios may assign this Agreement, in whole or in part, to any person or entity at any time with or without your consent. You may not assign the Agreement without Sankari Studios’ prior written consent, and any unauthorized assignment by you will be null and void.

23.5.        Severability. If any part of this Agreement is determined to be void, invalid or unenforceable, then that portion will be severed, and the remainder of the Agreement will be given full force and effect.

23.6.        Attorneys’ Fees. In the event any litigation is brought by either party in connection with this Agreement, the prevailing party in such litigation will be entitled to recover from the other party all the reasonable costs, attorneys’ fees and other expenses incurred by such prevailing party in the litigation.

23.7.        No Waiver. Our failure to enforce any provision of this Agreement will in no way be construed to be a present or future waiver of such provision, nor in any way affect the right of any party to enforce every such provision thereafter. The express waiver by us of any provision, condition or requirement of this Agreement will not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

23.8.        Equitable Remedies. You hereby agree that Sankari Studios would be irreparably damaged if the terms of this Agreement were not specifically enforced, and therefore you agree that we will be entitled, without bond, other security, or proof of damages, to appropriate equitable remedies with respect to breaches of this Agreement, in addition to such other remedies as we may otherwise have available to us under applicable laws.

23.9.        Entire Agreement. This Agreement, including the documents expressly incorporated by reference, constitutes the entire agreement between you and Sankari Studios with respect to the Service and supersedes all prior or contemporaneous communications, whether electronic, oral or written, between you and Sankari Studios with respect to the Service

Important: Please read these Terms of Use carefully before continuing to use this mobile app.

Section 17 of this Terms of Use Agreement contains a binding arbitration clause and class action waiver. If you live in the United States, this Section affects your rights about how to resolve disputes that you may have with us. 


Please read it carefully.



bottom of page